A Thai resort is threatening to charge its guests 50,000 Thai baht ($1,500) per day in compensation and 3 million Thai baht ($90,000) for damages. The hotel determined that the guest slandered the establishment by posting a negative review on the Agoda after their stay.
So the guest at the Ozone Hotel located near Khao Yai National Park named Khing expressed her disappointment with her deluxe room on December 19. Khing described the resort as “extremely pricey” and falling short of expectations in her Agoda review, which ranked the property 6/10.
She also commented how the view outside the room was underwhelming. The room did not appear to be as new as advertised, nor was it clean. Furthermore, she couldn’t call the receptionist from her room, so she had to walk down immediately to request their assistance.
“The staff on duty at night are not very helpful, but some of them are friendly,” she wrote.
Right after the review was posted, the resort responded with a brief, regretful response. Despite this, they went ahead and served her an official notice stating that she must remove the Agoda review she wrote and issue a public apology in five Thai-language newspapers for seven days or face a hefty fine.
You might think it’s little surprising after finding out about this news however, it isn’t the first time something like this has happened in Thailand.