Not only did the pandemic ruin our travelling plans but it certainly has put a restraint on the hospitality business. Many hotels were unfortunate and were forced to shut down but thank goodness, Four Points by Sheraton in Chinatown managed to get a breakthrough.
Once the Movement Control Order (MCO) was lifted, the hotel quickly reopened on July 15, 2020, and without a doubt, they were fully booked for the week. The 20-storey hotel with 318 stylish rooms was officially launched on Dec 2, 2019, and within the next day, they checked-in their first guests.
The only thing that was quite fascinating to see was how easily a staycation became a ‘need’ for all. I know I did not complain when I decided to run away to Four Points by Sheraton, Chinatown for the weekend. At this point, I’m just going to go wherever the wind takes me — as long as I’m far away from the four walls of my home.
Fun fact, before the hotel was built, the land used to be an open car park, similar to the ones you can still find around the area. When I first arrived at the hotel, I honestly didn’t know that it would be minutes away from the infamous Petaling Street. An odd location for a hotel is what you may think but trust me, once you’re there you’d agree why it’s the right spot.
Every aspect of the hotel is known to be dedicated to every family member of the owners which is incredibly sweet and thoughtful if you’d ask me. As for the hotel’s decor, the details of the designs were absolutely outstanding especially with the exposed brick walls, old-fashioned green wall panels against warm dark wood and sleek floor to ceiling glass windows.
The 76 interconnecting rooms and 18 suites come with a stunning panoramic view of Chinatown as well as the Kuala Lumpur cityscape. I stayed a night in the Premier Downtown King room and it came with all the basic furnishings a hotel room should have. But one thing that got my attention was the wall art. Turns out, the hotel had teamed up with Loka Made to make each room special. Adding a heritage charm to the chic design, the wall arts beautifully portrays the stories of the livelihood, craft and trade of the neighbourhood community.
There’s always one thing I’m looking forward to at all of my hotel stays, and that’s the bed. To me, the level of comfort has to match with what the hotel has to offer and over at Four Points by Sheraton, Chinatown, the featherbed made me feel like I was on cloud nine. It was that comfy. Don’t even get me started on the thick and irresistibly soft duvet. Immediately, I tucked myself under the comfy duvet and took a quick snooze before my next activity of the day.
Meanwhile, the hotel’s outdoor splash pool and fitness centre are all on the same floor with the lobby and bar, Jann.
The in-house dining outlet, Quan’s Kitchen offers local favourites with a Western twist. With freshly sourced local ingredients, Executive Chef Gerald Chong and the rest of his culinary team are solely focused on serving food that is healthy and well-balanced.
Every dish on the menu comes with salad or your choice of vegetables as well as desserts. My personal favourites? The warm apple strudel and carrot cake.
As for the main dish — I highly recommend you to try the 48-Hour Sous Vide Beef and Duck Confit. But if you want something with local flavours, I’d suggest you try the Beef Rendang that comes with Jasmine Rice, Sambal Prawns and Sago Pudding.
If you’re not into the ready-set meals, you can always “Make It Your Way.”
When it comes to the quality of food and service, everything at Four Points by Sheraton, Chinatown is impeccable. Not only is it sumptuous, but it’s also worth every penny.
Verdict
I expect to feel comfortable no matter where I go and that’s what I got with Four Points by Sheraton, Chinatown. It certainly felt like home and it was all because of the hotel’s great team of people. They have absolutely made my stay quite enjoyable and welcomed since the first day. If that’s not top-notched service, then I don’t know what is.
“I have never felt so loved, welcomed (and spoilt) like this before. The hotel staff at Four Points by Sheraton, Chinatown were just amazing and because of their great hospitality, I can’t wait to go back very soon for another staycation! Met so many great people along the way and I have to say I am blessed. The team will be definitely seeing more of me from now onwards. Thank you for making my stay a memorable experience.” – Grace
Price for a room at Four Points by Sheraton, Chinatown starts at RM160++.
Location: 4/5 | Rooms: 4.5/5 | Amenities: 4/5 | Dining: 4.5/5
Address: 2, Jalan Balai Polis, City Centre, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Pictures by Four Points by Sheraton, Chinatown & Gracestronomy