Most of us are worried about our own health, safety, and perhaps even our social lives. At the same time, many businesses small and big, restaurants and even market sellers are not just focused on simply sustaining their livelihood but wondering how to cater to the growing demands of their customers with the newly implemented MCO guidelines.
While some of us can go out to top up on dwindling supplies, there are those who may be housebound who may not be able to move about as conveniently.
So during these trying times, Grab has continued to take more steps towards supporting businesses and ensuring Malaysians are able to access even the smallest of necessity via their platform.
Introducing GrabFood “Tapau” (a.k.a ‘Self-pickup’). By launching a wait-less, cashless (just pay with GrabPay via the app) and contactless ‘self-pickup’ option. Grab is hoping that this would not only help the restaurants generate more income, but also help customers save time and avoid crowds.
Launching Pasar: Grab also launched Pasar, which is our extension of GrabMart, where they aim to bring local markets’ freshest produce, poultry, meat and seafood to the Malaysian household. Currently, they’re starting with the historic TTDI Market and hope to expand into more markets.
Expanding GrabMart: By March 25th, GrabMart will be available in Penang, JB, Melaka, KK, Kuching and Ipoh. Hoping to serve more homes with daily essentials, health products and immunity-boosters, sanitisers and even snacks and beverages.
Offering discounts to boost local businesses: By offering ‘Free Delivery’, 30% off GrabFood Signatures, and 50% off GrabMart’s health essentials, Grab hopes to drive more income opportunity to both merchants and delivery partners. So every time someone in the community places an order, they are not only saving on their spending but also supporting two other livelihoods.
Creating new income opportunities for ride-hailing drivers: Just as the nation’s delivery networks are strained by a spike in deliveries, a steep drop in the need for ride-hailing meant to create new opportunities for the nation’s driver-partners. By Day#2 MCO, Grab has already deployed tens of thousands of drivers nationwide to provide the highest levels of reliability for their Food, Mart and Delivery customers.
Still far from perfect but they will not stop trying to do what they can to keep the community thriving and survive. Please continue to stay home and close to your loved ones. And please do spare a thought for the neighbourhood businesses and delivery-partners as they continue to work to make this MCO period a bit more bearable.
Pictures by NST, Grab & Lowyat